Frequently Asked Questions
Straight answers about how AllToolsHub works, what it can and can't do, and how your files are handled.
General
Is AllToolsHub really free?
Yes. Every tool is free to use, with no hidden charges, no premium tier, and no cap on how many files you convert.
Do I need to create an account?
No. There is no sign-up anywhere on the site. Open a tool, choose your file, and it's ready to download.
Do I need to install an app or browser extension?
No. AllToolsHub works in your existing browser — Chrome, Safari, Firefox or Edge — on a phone, tablet or computer. Nothing to install.
Does AllToolsHub work offline?
Partly. The first time you open a tool, your browser fetches the small engine it needs (for example, the PDF engine for PDF to Image). After that first load, the tool keeps working without an internet connection for the rest of your session. The Image Compressor and JPG/PNG Converter need no download at all and work offline immediately.
Privacy & files
Do you store or see the files I upload?
No file is ever uploaded. Every tool runs inside your browser, so your document or photo stays on your own device the whole time. See the full Privacy Policy for details.
Is there a file size limit?
There's no limit set by AllToolsHub itself, but because everything runs on your device, very large files (hundreds of pages, or very high-resolution scans) depend on your device's available memory. Older phones with limited RAM may struggle with very large files.
Conversion quality
Why didn't PDF to Word extract any text?
If a PDF is a scanned document or a photo of a page, it contains only an image of the text, not real selectable text. AllToolsHub extracts text that already exists inside the PDF — it does not currently perform OCR (optical character recognition) on scanned pages.
Why do some Hindi, Marathi or other non-Latin characters show as "?" after Word to PDF?
The Word to PDF tool uses the standard fonts built into the PDF format, which only cover Latin-script characters. Text in Devanagari and several other non-Latin scripts can't be drawn with those fonts. When this happens, the result panel offers a "print view" link — opening it and choosing "Save as PDF" from your browser's print dialog produces a pixel-accurate copy that keeps every character correctly.
Does PDF to Word keep images and exact formatting?
Text and reading order are kept, but images and precise visual styling are simplified. The result is meant to be easy to edit further in Word, not a pixel-perfect clone of the original PDF.
What image formats can I convert between?
JPG, PNG and WebP. Converting to JPG fills any transparent areas with white, since JPG doesn't support transparency; PNG and WebP keep it.
How does the Image Compressor pick a quality level?
It searches for the highest JPEG quality that still fits under the size limit you choose (50 KB, 100 KB, 200 KB or 500 KB), so you get the best-looking photo the limit allows. Only if quality alone can't reach the target does it also reduce the image's pixel dimensions.
My iPhone photo (HEIC) won't open — why?
Web browsers can't decode Apple's HEIC photo format. On an iPhone, go to Settings ▸ Camera ▸ Formats ▸ Most Compatible to save new photos as JPG, or share the photo once (for example, via WhatsApp or email) to get a JPG copy.
Still stuck?
Reach out through the contact page and describe what happened — that's usually enough to track down the issue.